Culture and Components

Directorate of Support

[Previously Directorate of Administration]


Topics included here:

1. Generally

2. Publications Review Board/Division

3. Security

4. Training

1. Generally

Barr, Stephen. "CIA Undertakes a Very Public Experiment in Pay and Performance." Washington Post, 19 Dec. 2002, B2. [http//:www.washingtonpost.com

"The CIA will conduct an experiment," beginning on 26 January 2002 and running for a year, "aimed at linking pay to job performance." DCI George J. Tenet "announced this week that the agency's Office of Chief Financial Officer had been selected for the pilot project."

Loeb, Vernon. "Ex-Spy's Mission at CIA: Burying the Bureaucracy." Washington Post, 4 Feb. 2000, A29. [http://www.washingtonpost.com]

Profile of CIA's Deputy Director of Administration (DDA) Richard Calder and his efforts at reform in the DA. Loeb's web site, "IntelligenCIA: Inside Information," Washington Post, 7 Feb. 2000, discusses a Harvard Kennedy School case study that focuses on Calder's "free-market" reform activities.

Loeb, Vernon. "Tenet, Krongard Alter CIA Power Structure." Washington Post, 1 May 2001, A21. [http://www.washingtonpost.com]

DCI George J. Tenet and Executive Director A.B. Krongard "told CIA employees late last week they plan to abolish" the Directorate of Administration (DA) "so that support personnel would work much more closely with CIA operatives, analysts and scientists." The reorganization is scheduled to become effective 4 June 2001. The DA's functions "will be centralized in five entities -- information technology, finance, security, global support and human resources. The heads of those entities will join the CIA's Executive Board, where they will be on a par with the leaders of the agency's three primary power centers," the DO, DI, and DS&T.

Newlen, Robert R. "Fifty Years of Silent Service: A Peek Inside the CIA Library." American Libraries 29, no. 4 (Apr. 1998): 62-64.

To help the CIA "celebrate its '50 Years of Silent Service,' American Libraries was invited to tour the library and interview staff…. Photographs were permitted, an unprecedented event in the library."

[Pereira, John.] "Remarks by John Pereira, Director for Support, CIRA Luncheon, 5 October 2011." CIRA Quarterly 36, no. 4 (Winter 2011): 3-7.

In discussing his directorate, the speaker stated, "Our first challenge is that we have built a lifestyle that we can no longer afford." He continues to outline and discuss four additional challenges.

2. Publications Review Board/Division

Hedley, John Hollister. "Reviewing the Work of CIA Authors: Secrets, Free Speech, and Fig Leaves." Studies in Intelligence, Spring 1998, 75-83.

The PRB began life in 1976 in the Office of the DCI as part of the Public Affairs office. It was moved in 1993 to the Directorate of Administration's Office of Information Technology. In 1997, it was redesignated the Publications Review Division in the directorate's Office of Information Management. The latter entity also includes the CIA component handling FOIA matters and the Historical Review Group (since early 1998).

Loeb, Vernon. "Drawing the Company's Line: As Editor of Secrets, CIA Review Chief Is Opening the Books." Washington Post, 13 Oct. 1998, A13. [http://www.washingtonpost. com]

John Hollister Hedley "has distinguished himself as chairman of the CIA's publications review board over the past three years not so much for what he's taken out, but for what he's left in. He has helped establish new standards of openness that have allowed former spies, analysts and agency officials to go farther than ever before in describing their clandestine careers.... Hedley's legacy at the CIA, however, may be his role in helping establish 'the Clarridge precedent,' the new standard of disclosure enunciated by the pre-publication board in its review of Duane R. 'Dewey' Clarridge's recent book, 'A Spy For All Seasons.'"

Moran, Christopher R., and Simon D Willmetts. "Secrecy, Censorship, and Beltway Books: The CIA's Publications Review Board." International Journal of Intelligence and Counterintelligence 24, no. 2 (Summer 2011): 239-252.

The heart of this article is a 9 June 2009 interview with John Hollister Hedley, former PDB chairman (1996-1998).

3. Security

Sullivan, John F. Gatekeeper: Memoirs of a CIA Polygraph Examiner. Washington, DC: Potomac Books, 2007.

Peake, Studies 51.3 (2007), comments that the author "gives an insightful view of the problems the polygraph experience creates and the extensive efforts undertaken to minimize their impact on the subjects. No other book gives such a comprehensive look at the polygraph and its utility as a security tool in the community." For Keiser, Proceedings 133.11 (Nov. 2007), "[t]his is a well-written work that should prove a valuable source for those interested in intelligence matters."

Impressed with the author's memory for "detail covering three decades' worth of harnessing people to the machine," Chapman, IJI&C 21.2 (Summer 2008), finds "discouraging" the thought that "the results of a polygraph examination can depend upon the disposition and character of the examiner." He concludes that,"after reading Sullivan's book," he is "inclined to believe the polygraph is a God-awful contraption."

Moss, I&NS 25.1 (Feb. 2010), finds that the author "succeeds in telling the history of the CIA's Polygraph Division (PD) -- including its positive contributions as well as the warts. However, there are "some noticeable typos," as well as a "plethora of acronyms and characters [that] can be a bit overwhelming." This is still "an enjoyable and revealing look at the CIA."

4. Training

Shreeve, Thomas W.

1. "On the Case at the CIA." Training & Development, Mar. 1997, 53-54.

The author, "director of the CIA Case Method Program and a senior instructor in the CIA's Office of Training and Education," describes in broad outline the development of the use of the case method in CIA training.

2. and James J. Dowd, Jr. "Building a Learning Organization: Teaching with Cases at CIA." International Journal of Intelligence and Counterintelligence 10, no. 1 (Spring 1997): 97-107.

Wendt, Jeff. "A Feature Interview with Frans Bax, President, CIA University." Greentree Gazette, Nov. 2005. [http://www.greentreegazette.com/President/BaxFrans2.aspx]

Among his responses is the following about training in the CIA over time: "CIA created its first training establishment -- called the Office of Training and Education -- in 1950, shortly after CIA was created in 1947. But in the 1990's, after the Cold War ended, CIA went through a period of contraction that cut our training office to the bone. Virtually simultaneous with 9/11, then-Director of Central Intelligence George Tenet authorized the creation of CIA University to rebuild and expand CIA's ability to train a new generation of employees.... Our present Director Porter Goss is continuing to emphasize the importance of strong training."

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